Returns & Exchanges
At Orthofeet®, we stand behind our products with a 60-day wear test to ensure you experience ultimate comfort and pain relief. If you are not completely satisfied with your purchase, you can return or exchange your items within 60 days for a full refund, no questions asked.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select your reason for return and download the prepaid shipping label provided by our system to ensure your package is tracked and insured.
Pack and Ship
Place the footwear in its original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing